EMERGENCY / URGENT - SPECIAL ORDERS
SAMPLE ORDERS & HINTS - LINK
MULTIPLE SCHEDULED SHIPMENT ORDERS - LINK
Use our Chat Line
For the fastest - most
accurate collection of information - please use either our
on-line or downloadable forms.
All orders for Fasteners MUST be made through our
We do accept official customer Purchase Order
forms. Non-verified customers issuing PO's will have to
pre-pay before we process the
We must have a signed order to be able to properly
process and deliver your products to you in a timely manner and to
assure you of the best prices and products available.
Special Forms can be downloaded for applying for
Extended Payment Terms, Multi-ship Plans, Credit Applications, and a
copy of our Financial
Check out these
forms if you need to use them BEFORE ORDERING.
PLACING AN ORDER - READ OUR RETURN & REFUSED SHIPMENT POLICIES
Because of the newer shipper surcharges, we can no
longer charge a Flat Shipping Rate. We will bill back to the
customer ALL ACTUAL freight and shipping charges that we incur with
their order. If the shipper's Shipping/Rate estimater states a
certain rate, we will invoice the customer that
NOTE ! effective: IMMEDIATELY
--- EMERGENCY/URGENT AND SPECIAL ORDERS MUST BE PRE-PAID
- no exceptions.
ORDERS. TO COVER ALL POSSIBLE SHIPPING COSTS (which can
run extremely high), THERE WILL BE AN AUTOMATIC SHIPPING COST ADDED
TO THE ORDER FOR $100. If the actual
shipping costs is less, we will give you a Rebate
Credit into your account.
ORDERS. TO COVER THE HANDLING COSTS OF SPECIAL ORDERS,
THERE WILL BE AN ADDITIONAL S.O. COST ADDED TO THE ORDER FOR $25. This will also be true if the Special Order
is for a quantity LESS THAN the minimum order quantities for a
specific part being ordered.
IF, AFTER THE ORDER IS COMPLETED, THERE IS A
CREDIT DUE YOU, YOUR ACCOUNT WILL BE CREDITED THE
BALANCE FOR FUTURE ORDERS.
Most Special Order Items are production
runs just for your order requirements and cannot be returned for
credit or replacement.
If the part number ends in XM01
, then this part is not
You may request a return or exchange, but on the condition
that your request may not be accepted. If this part has been
ordered by other customers within the past 3 months, your request may be
accepted at a substantial re-stock
your request to return all or part of a Special Order Item, you must
fill out a PFD RMA Form and submit it to us - by email or by
FAX. From the date that we accept a return, the return
authorization will be valid for 10 days. After that date, no
other returns for that RMA will be accepted.
ALL orders should be pre-paid before shipments are
Shipment Deadline: 2:30 ET
Daily Minimums for Orders:
BUY IT NOW - HOT ITEM =
LINE ITEM = $20
BUY IT NOW - BULK =
ORDER = $100
TO PLACE AN ORDER -
PLEASE CLICK ON EITHER FORM:
downloadable OFFICIAL ORDER
MULTIPLE SCHEDULED SHIPMENT
that take more than 1 pre-scheduled shipment require a MULTIPLE SHIPMENT RELEASE
AGREEMENT on file in our office.
You may fill out an On-Line RELEASE AGREEMENT
or download a copy of this form and FAX
it to us -- this will be your ORDER
PLACE AN ORDER - PLEASE CLICK ON EITHER
On-Line Multi-Ship Order Form
downloadable Multi-Ship ORDER
We expect the customer to be needing the products that they
order from us. Therefore, we go all-out to get that product to
the customer as quickly and efficiently as we
we understand a need to sometimes return a product. So, to
keep our costs down, we have the following
Doc. PDF File